The Android bar does not appear
Check that VueConfort is enabled in Settings > Accessibility and that Samsung battery settings do not put it into deep sleep.
Support
We are here to help
Check these quick solutions first, then write with your phone model and Android or iOS version.
Magnification does not change
Reset magnification, then re-enable the service. Android may limit the controller while another service uses it.
Read finds no text
The current app probably exposes no accessibility content. VueConfort does not capture the screen as a substitute.
Compatibility and limits
Android allows an accessibility service for magnification and floating controls. iOS allows no global bubble, unrestricted reading of other apps or global filter.
Planned contacts
Support: support@vueconfort.fr · Privacy: privacy@vueconfort.fr · General: contact@vueconfort.fr. Availability depends on the domain email configuration.
Contact us
Planned addresses — availability depends on the domain email configuration.